At Pure 7OH, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a secure, efficient, and personalized shopping experience.

1.1 Personal Information

When you place an order, create an account, contact us, or interact with our website, we may collect personal details including:

• Full name;
• Email address;
• Telephone number;
• Billing and shipping address;
• Order details and purchase history;
• Any information you voluntarily provide when contacting our support team.

This information is collected to process your orders, provide customer support, and improve your experience with Pure 7OH.

1.2 Payment Information

When you complete a purchase, payment details may be collected and processed securely through trusted third-party payment providers.

Pure 7OH does not store complete payment card details on our systems. Payment information is handled by secure payment processors that follow appropriate security standards.

1.3 Website Usage Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited and website activity;
• Referral sources.

This information helps us understand website performance, improve functionality, and create a better user experience.

2. How We Use Your Information

Pure 7OH uses collected information for the following purposes:

2.1 Order Processing and Fulfillment

We use your information to:

• Process and confirm your orders;
• Arrange shipping and delivery;
• Provide order updates;
• Manage returns, refunds, and customer support requests.

2.2 Communication

We may use your contact information to:

• Respond to questions and requests;
• Provide important updates about your orders;
• Contact you regarding account or service-related matters.

2.3 Marketing Communications

With your consent, Pure 7OH may send promotional emails, product announcements, special offers, and updates.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe option included in our emails.

3. How We Share Your Information

Pure 7OH respects your privacy and does not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third parties, including:

3.1 Service Providers

We may use trusted partners to support our business operations, including:

• Payment processing providers;
• Shipping and delivery companies;
• Website hosting providers;
• Analytics and marketing service providers.

These companies only receive the information required to perform their services and are required to maintain appropriate confidentiality and security.

3.2 Legal Obligations

We may disclose your information when required by law or when necessary to:

• Comply with legal requirements;
• Respond to government or legal requests;
• Protect our customers, business, and website;
• Prevent fraud or unlawful activities.

4. Data Security

Pure 7OH takes reasonable steps to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We use appropriate security measures and industry-standard practices to help protect your information. However, no online platform can guarantee complete security of information transmitted over the internet.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality;
• Remember user preferences;
• Analyze website traffic;
• Enhance your shopping experience.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some website features.

6. Third-Party Links

Our website may contain links to external websites operated by third parties.

Pure 7OH is not responsible for the privacy practices, security, or content of these external websites. We recommend reviewing the privacy policies of any third-party websites before providing personal information.

7. Age Requirement

Pure 7OH products and services are intended only for individuals who meet the legal age requirements in their country or region.

Our website is not intended for anyone under the age of 18, and we do not knowingly collect personal information from minors.

If we discover that personal information has been collected from a person who does not meet the required age limit, we will take reasonable steps to remove that information.

8. UK & EU Privacy Rights

Customers located in the United Kingdom and European Union may have rights regarding their personal information, including:

• Requesting access to personal data;
• Requesting corrections to inaccurate information;
• Requesting deletion of personal information where applicable;
• Restricting or objecting to certain processing activities;
• Managing marketing preferences.

To exercise these rights, please contact Pure 7OH using the contact information below.

9. Changes to This Privacy Policy

Pure 7OH may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be published on this page, and we encourage customers to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email:  customerservice@pure7oh.co.uk

Pure 7OH is committed to maintaining transparency, protecting your privacy, and providing a safe online shopping experience.